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What is my NCUOne log in username?Students will always use the NCU email address, ending in @o365.ncu.edu
*Note that is the letter O and not a zero!
Staff and Faculty will always use their @ncu.edu email address. |
What is my username for resetting my password?While resetting your password the username will be the first half of your NCU email address. (J.Smith1234)
This link is only for students! Faculty and Staff will reset their network password as usual.
*If you never have had an NCU email address you will use your sign in username. |
I can't remember my password.Students: Please click on Forgot Password and the current password will be sent to your personal email address on file.
Faculty and Staff: You will use your NCU email password.
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How can I reset my password?Students:
Click on Reset Password and provide the following:
Username: J.Doe2345
Current Password: If you are unable to remember it, please select Forgot Password
New Password: Must be 8-16 characters with at least 1 capital letter, 1 lower case letter and 1 number or symbol and can not have been used in the past
Please note the allowed special characters on the page!
*Staff and Faculty will reset your password as usual. |
What if I don't have an NCU email address?Your username will be the same as what you set for logging into my.ncu.edu or learners.ncu.edu. |
I am getting an Unauthorized User error when trying to log into NCUOne.This is caused by going to an old, inactive login page. Please go to welcome.ncu.edu, select Click Here to Log Into NCUOne and that is the correct login page. |
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Basic questions regarding The Commons. |
What can I access within The Commons?The New Dissertation Center, The ASC, or Academic Success Center, Dissertation Defenses, The Center for Teaching and Learning, or CTL and much more. |
When trying to access The Commons I am prompted to login but my credentials are not accepted.We are working to have this corrected as quickly as possible.
To access any content within The Commons, log into NCUOne and click the link at the top of the page. Once that has been done you can then click on any of the links that were previously attempted for content within The Commons. |
When trying to access The Commons I am prompted to login but my credentials are not accepted.We are working to have this corrected as quickly as possible.
To access any content within The Commons, log into NCUOne and click the link at the top of the page. Once that has been done you can then click on any of the links that were previously attempted for content within The Commons. |
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Service Desk Remote Assistance |